Student Agreement

Terms & Conditions

Please read these terms carefully before enrolling in or using any Upskill Rocket program, course, training, mentorship, placement support or other services.

Introduction

A Clear Understanding from the Start

These Terms & Conditions govern the enrolment and participation of students in programs, courses, workshops, training sessions, mentorship programs, placement support services and other offerings provided by Upskill Rocket.

By registering, making a payment, accessing the LMS, attending classes or using an Upskill Rocket service, the student confirms that they have read, understood and agreed to the applicable Terms & Conditions.

Students should review the course details, curriculum, schedule, fees, inclusions and other applicable information before completing enrolment.

Enrolment & Admission

Students must provide accurate information during registration. Enrolment is confirmed after the applicable admission and payment process is completed.

Students are responsible for reviewing their selected program and providing valid, current contact information. Upskill Rocket may use the registered details to share important academic, administrative and schedule-related information.

Programs & Course Structure

Depending on the selected program, learning may include:

Live instructor-led classes
Practical assignments and projects
Mentorship
LMS access and learning resources
Recorded sessions where applicable
Industry tools
Career guidance and placement assistance
Workshops and additional learning activities

Exact inclusions vary by program. Upskill Rocket may make reasonable improvements or updates to curriculum, tools, schedules, trainers, modules or learning methods to keep programs relevant and industry-oriented.

Fees & Payments

Students are responsible for paying the applicable program fee according to their selected payment plan. Available methods may include full payment, instalments, EMI or financing options, and other methods offered by Upskill Rocket.

Review the payment structure carefully before enrolment. Payment of the applicable fee confirms acceptance of the selected program and its applicable terms.

Payment Policy

100% NO REFUND POLICY

Upskill Rocket follows a 100% No Refund Policy. All payments made towards programs, courses, workshops, mentorship, training and other paid offerings are 100% non-refundable under any circumstances. Once completed, a payment cannot be cancelled or refunded.

Students who face difficulty continuing should contact their counsellor to explore available alternatives such as pausing and restarting later, fast-tracking, accessing available recorded sessions, or one-on-one doubt-solving support.

These alternatives are designed to help students continue learning and do not constitute refunds.

Read the Refund & Cancellation Policy

Student Attendance & Participation

Students are expected to attend regularly and participate actively. If attendance becomes difficult, contact the counsellor or support team to explore available learning alternatives.

Attend scheduled sessions
Complete practical assignments
Participate in projects
Follow trainer instructions
Meet applicable submission deadlines
Maintain professional behaviour
Make reasonable use of the learning resources provided

Career Commitment

100% Placement Assistance

Upskill Rocket is fully committed to supporting eligible students throughout their job-search journey. Our placement support provides 100% assistance with an unlimited number of interview opportunities until the candidate successfully lands a job.

The objective is not to provide a few opportunities and stop. Our team remains committed to helping the candidate throughout the process.

Identifying relevant job opportunities
Sharing suitable interview opportunities
Interview scheduling support
Resume and CV guidance
Interview preparation and feedback
Career and job-search guidance
Support with repeated interview opportunities
Guidance for improving interview performance
Continued assistance throughout the placement journey

Our Commitment

We are fully committed to helping our candidates succeed in their job search.

Our placement assistance continues through an unlimited number of interview opportunities until the candidate successfully lands a job.

Placement Support Participation

The placement team and student work together throughout the process. To make this support effective, students are expected to participate actively by taking these steps:

Keep their resume updated
Respond to placement communication
Attend scheduled interviews
Prepare for interviews and follow instructions
Keep their contact information updated
Communicate with the placement team
Actively participate in relevant opportunities
Provide timely feedback after interviews

Career & Professional Support

Upskill Rocket may provide the following guidance. Exact support depends on the selected program.

Career planning
Resume development
Interview preparation
Professional profile improvement
Job-search strategy
Freelancing
Portfolio development
Personal branding
Industry readiness

LMS & Learning Resources

Students may receive access to the following according to their program:

LMS access
Course materials
Assignments and projects
Templates and learning resources
Recordings where applicable
Tools and software resources where included

Students must use LMS and account credentials responsibly and must not share access with others.

Industry Tools & Software

Selected programs may include access to, demonstrations of or educational use of industry tools and software. Students must use them responsibly and follow the terms of the respective third-party platforms.

Upskill Rocket may update the tool list based on industry relevance and availability.

Intellectual Property

Course materials, training content, presentations, frameworks, assignments, templates, videos, documents, proprietary resources and other original learning materials remain the intellectual property of Upskill Rocket or the respective rights holder. Access is provided for personal educational use only.

Resell course materials
Distribute paid content
Upload proprietary materials publicly
Share paid resources with non-enrolled individuals
Copy or commercially exploit proprietary training materials
Reproduce or redistribute content without permission

Student Code of Conduct

Students must behave respectfully and professionally with trainers, counsellors, placement team members, support staff and other students.

Harassment, abusive behaviour, discrimination, threats, inappropriate communication, class disruption or misuse of institute resources may result in appropriate administrative action.

Batch & Schedule Changes

Class schedules, trainers, batches, session timings and other operational details may occasionally change because of academic, operational or other requirements. Upskill Rocket will communicate relevant changes through appropriate channels and may provide suitable alternative arrangements where appropriate.

Certificates

Certificates, where applicable, are issued according to the relevant program's requirements. Students may need to complete applicable attendance, assignments, projects, assessments or other academic criteria before receiving a certificate.

Certificates from external platforms are issued according to the requirements of the respective certifying body.

Official Communication

Upskill Rocket may communicate through phone, email, WhatsApp, LMS, SMS and other official channels. Students are responsible for keeping contact details updated and checking important communications about their program.

Student Data & Privacy

Student information is used to manage enrolment, learning access, academic support, payments, communication and applicable placement services. Students should provide accurate information and protect their login credentials.

For more information about how personal information is handled, please review our Privacy Policy.

Questions About These Terms

If anything is unclear, contact the Upskill Rocket team before enrolling or making a payment. We encourage students to understand their selected program and these terms in advance.

Contact Upskill Rocket